Key Takeaways regarding the older iPhone’s slowdown due to a software update and what Apple is going to do about it
– Apple plans to release a software update to let users know if performance is slowing on older phones to preserve the battery. ( iPhone 6, iPhone 6s and iPhone 6s Plus devices)
– The update will let users turn off the option (which slows down their mobiles) but with the risk that the phone might automatically restart due to an ageing battery
– Apple’s CEO said apologized to customers who think Apple had other reasons for slowing phones in an interview yesterday.
Apple was caught on the wrong foot earlier in December 2017, when software update released by it was found to be slowing down iPhones such as iPhone 6, iPhone 6s and iPhone 6s Plus devices with older batteries. The company claims that the intention was to slow the phones to preserve aging batteries and prevent the devices from automatically restarting.
Cook explained his views on slowing down of iPhones due to the software update, in an ABC News interview. “…we felt it would be better to take something off of the performance to prevent [iPhones from restarting] … We deeply apologize for anybody who thinks we have some other kind of motivation,” Cook said.
The Apple’s CEO however began his answer stumbling a little not by apologising but by saying: “When we did put it [the update] out, we did say what it was, but I don’t think a lot of people were paying attention.”
He added later during the interview:
“We’ve listened to the feedback very carefully and in addition to giving everyone a very low price on a battery if they’d like to get a new battery, we’re also going to, in a developer release that happens next month, give people the visibility of the health of their battery. It’s very very transparent. This hasn’t been done before. We will tell someone we’re reducing your performance by some amount in order to not have an unexpected restart and, if you don’t want it, you can turn it off.” (Source: CNBC web)
Ofcourse, Apple had other good news to offer in the interview, such as the announcement of 20,000 new jobs in the US, an investment of up to $350 billion in 5 years, as well as a new Campus.